Virtual Medical Management

Focus on your patients while I manage all your billing and administrative needs

About Virtual Medical Management

Medical Administration Services

Efficient, Reliable, and Confidential Administrative Support

With over 12 years of experience in specialist medical administration, I am committed to providing seamless, high-quality administrative support for healthcare professionals. From streamlining your scheduling system to ensuring timely billing and claims processing, I ensure your practice runs smoothly.

My services are designed to save you time and reduce the complexity of managing all the administrative tasks. By entrusting me with your administrative needs, you can enhance your workflow, reduce stress, and improve patient care.

Why Choose Virtual Medical Management

Expert Support: Over 12 years of experience supporting surgeons and healthcare professionals.

Confidentiality & Compliance: I follow strict standards to maintain patient privacy and comply with all regulations.

Tailored Solutions: Every practice is unique. I can customise my services to meet the specific needs of your clinic.

Streamlined Workflow: I manage all administrative tasks efficiently, freeing you up to focus on providing the best care to your patients.

Packages

Tasks from the essential and advanced package, plus...

Tasks from the essential package, plus...

Promptly respond to patient email inquiries with professionalism & clarity

Efficiently schedule & manage patient appointments

Confirm appointments & ensure patients receive all necessary information

Distribute, collect, & process patient forms for seamless documentation

Tasks from the essential package, plus...

Tasks from the essential and advanced package, plus...

Tasks from the essential package, plus...

Coordinate surgery bookings & manage all related paperwork with precision

Handle the secure exchange of IFC documents

Process inpatient billing through Eclipse with accuracy and efficiency

Tasks from the essential and advanced package, plus...

Prepare comprehensive surgery quotes, outline prepayment details & distribute surgery handouts

Manage all correspondence with GPs and other medical providers

Proactively follow up on correspondence from GPs and specialists to support continuity of care

Don't see what you need? I offer customised virtual assistant packages tailored to your specific needs.

MEET ME

Welcome to Virtual Medical Management

Hi, I’m Keely! I’m here to make your life easier by handling all your administrative tasks, so you can focus on what truly matters—your patients.

Based in Newcastle, NSW, I have over 12 years of experience in healthcare administration, offering specialised support in:

Appointment scheduling

Medical billing and insurance claims

Patient intake and communication

Managing medical records

I understand the importance of confidentiality and compliance in the healthcare industry, and I am committed to maintaining the highest standards of privacy and adhering to all relevant regulations.

My personalised approach is tailored to meet the unique needs of your practice. I’ll help streamline your administrative processes, so you can focus on what matters most—providing excellent care to your patients.

If you're a specialist with the flexibility to practice across multiple locations, I will manage all your patient information and administrative tasks for you. Having one point of contact will streamline communication and improve the efficiency of your practice.

Reach out to contact@virtualmm.com.au for my packages and pricing to discover how I can assist you.